Ways to work with me
If you’ve been following me for a while you should know by now that many brands I work with are sitting on a lot of insightful information about their customers that isn’t being put to use. This invaluable information holds the key to unlocking a deeper understanding of their customers, fostering a thriving community, and cultivating long-term customer loyalty.
In the eCommerce world data really does reign supreme, understanding your customers is more crucial than ever. However, many brands struggle to translate raw data into actionable insights. This is where my hands on approach steps in, leveraging your existing wealth of information to forge a strong bond with your audience. I believe that by tapping into these insights you can propel your brand to new heights.
I’m excited to share my revamped business structure, tailored to meet the needs of modern lifestyle brands. My services will look at your website, customer behaviour, and key marketing channels in detail, helping to identify what is and isn't working, paving the way forward to building a loyal community of engaged customers.
The Clarity Consultation.
For the enterprising small business owner juggling multiple roles and responsibilities, The Clarity Consultation service I offer is a lifeline. It’s a dedicated space where you can air your business challenges, seek innovative solutions, and receive actionable steps tailored to your business. I understand the challenges you face and are here to collaboratively troubleshoot, brainstorm ideas, and craft a comprehensive plan of action. Let's dismantle those roadblocks together. Find out more here.
Pinpoint & Plan.
If you find your brand stuck in a cycle of customer acquisition without the desired retention, my Pinpoint & Plan service is your game-changer. With over 11 years of industry expertise, I will conduct an in-depth audit of your chosen channels. Backed by industry insights, you'll receive personalised recommendations that breathe new life into your brand. Walk away with tangible takeaways, a revitalised perspective, and a newfound appreciation for CRM. Find out more here.
The Retention Roadmap.
In the ever-evolving world of eCommerce, even established brands encounter challenges that demand thoughtful consideration.Your team is strong, your foundation solid, yet there's a disconnect. Enter the The Retention Roadmap—a comprehensive audit of five specialised marketing areas (your website, customer behaviour, social media, email and SMS marketing) that sets the stage for lasting success. This strategic service isn't just a one-time analysis; it provides ongoing support over three months to ensure your brand's seamless transition from identifying leaks to plugging them and thriving. Find out more here.
In Summary.
My services are your gateway to turning passive customers into brand advocates, boosting retention rates, and ensuring your brand shines in a competitive market. Discover the untapped potential of your brand today. Join me so that I can equip you with innovative strategies, expert guidance, and a steadfast dedication to your success. Together, let's navigate towards a future where customer insights drive community, growth, and enduring loyalty.